Consulting & Training

After focusing upon execution instead of innovation, worrying about getting the right people on the bus rather than where the bus is going, and not viewing technology as a change agent…there’s a brutal fact you have to confront: Going from “good to great” is no longer good enough.

You’re going to have to create distinction in order to grow your business.

The extraordinary — and extraordinarily distinct — content of Scott McKain on how to create distinction, deliver distinction as a leader, and create the Ultimate Customer Experience┬« is also available for delivery via consulting and training programs for your organization.

Scott can work directly with you and your key people to create distinction in every phase of business within your organization, and teach your people how to deliver an “Ultimate Customer Experience┬«” to establish superiority in a competitive marketplace.

  • You can license the content or specific training programs from us.
  • Or, our team at the Value Added Institute and UCE Academy can teach for you — or train your trainers.
  • And, comprehensive online learning programs can become an element in the execution of the program, or serve as a stand-alone teaching method.

In addition, the content found in all of Scott’s keynote programs can be expanded to half-day programs – or combined in a customized manner specific to your organization’s unique needs to create highly engaging full-day programs — on better understanding what customers REALLY want, leading in turbulent times, and how to deliver experiences to external and internal customers in a distinctive manner to create space between you and your competition.

For details…

Contact Shelley Erwin, Senior VP of Marketing for Scott McKain, by phone at 800-838-6980 x2, or by email at

+1 (800) 838-6980

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