Recording artists often release a “greatest hits” compilation. And let’s face it, when you go see your favorite singer or band, you certainly want to hear them play the songs you know by heart.
Yet, all my friends in the music business seem to have one thing in common. No matter how many hits they’ve previously recorded, they continue to create new material.
There’s a lesson there for every business and any leader.
Just as in show business, experimentation and change are essential to continued success no matter how successful you are. That’s why the most innovative companies encourage their employees to experiment and take risks. And it’s why the best leaders are always looking for ways to improve.
If you want your business or career to continue to flourish, don’t rest on your laurels. Many years ago, Rick Nelson revitalized his stagnant career with a song named “Garden Party.” In the tune, he talked about playing all the old hits but realized that “if memories were all I sang, I’d rather drive a truck.”
- Unfortunately, what we take for granted in the music industry isn’t always embraced in the corporate world. We seem to think we must keep “playing our hits” without developing new methods and approaches to dealing with customers.
I often inquire during my presentations, “Imagine I asked your customers to name something you’re doing differently or better to serve them today than how you did a couple of years ago. Would they be able to name an innovation or improved practice right away?” At this point, many in the crowd look down or shift their eyes away. You know the reason — most of us just keep doing what we’ve always done.
Here are three reasons we need to continue to innovate:
1) Experimentation allows us to find new and better ways to serve our customers. If we fail to try something unique — and our competition is willing to be creative — we run an enormous risk of turning our best clients into the competitor’s best prospects!
2) Change is essential to our survival. In the words of Charles Darwin, “It is not the strongest species that survives, nor the most intelligent, but rather the one that is most responsive to change.”
3) Innovation distinguishes us from our competition. If we’re not constantly striving to be better than those we compete against, we’ll soon find ourselves struggling to keep up.
If you’re not innovating, you’re falling behind. Don’t be afraid to experiment.
The next time you’re tempted to play it safe and just stick with what’s worked in the past, remember that your greatest hits may not be your greatest future.
- If you need to have your thinking challenged positively — or bounce ideas off of a leader to stimulate your creativity — I’d love to help. Whether through personal coaching, professional consulting, keynote presentations, or virtual training programs, we’re ready to help you expand your number of hits and earn standing ovations from your audiences (your team and your customers)! Just contact us for more information.