What’s your initial, gut-level reaction to this question: Are your employees primarily an asset…or an expense…to your business?

The critically important aspect is this:  If you see your people as primarily an expense — then, that expenditure becomes something we need to minimize.  In other words, we’re taught in business that profit comes from, in part, reducing expenses.  The more we keep our expenses in check, this basic theory of business goes, the greater the likelihood we will become more profitable.

However, the more we think about it, that’s simply not the total picture.  

Assets are vital points in our business that we seek to amplify and make more valuable.  When you see your employees as assets to be cultivated and enhanced — as opposed to expenses you need to reduce and minimize — you discover those assets becoming more productive…and, therefore, more profitable for your business.

Treat your colleagues like the assets they are, and they’ll provide Ultimate Customer Experiences ® for your customers and prospects and maximize sales opportunities that will help you create distinction and grow your business.

For more information on employee training and development options designed for custom outcomes, contact our office at 800-838-6980 x2, or email shelley@scottmckain.com.