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Insights

Ideas & Strategies to Stand Out and Earn More

Don’t Make It Right for Customers

Don’t Make It Right for Customers

Southwest Airlines halted all their operations this past Tuesday morning, citing “intermittent technology issues.” By 1 PM/Eastern, 43% of the airline’s schedule was delayed. The airline released a statement saying that an issue with a "vendor-supplied" firewall (I’d...

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Constant learning is vital for the true professional

Constant learning is vital for the true professional

If you want to get better at what you do, there are few limits to how far you can go. With the right mindset, you can become more successful than ever before. (That’s why Jason Bradshaw and I are conducting the “Stand Out / Earn More” program this week. You’ll...

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The Key to Speaking and Communication Success

The Key to Speaking and Communication Success

It’s hard to describe how nervous I was to meet with my new speech coach. My career was ascending rapidly, but Ron Arden was the coach to the speaking heavyweights — Brian Tracy, Ken Blanchard, Patricia Fripp, and many more. I had invested an amount that made us...

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ICONIC inner circle with Scott McKain
Path to Distinction