The Power of Positivity
If you’re like me, you often find yourself asking, "Where does the time go?” It was all the way back in 1994 that my awesome friend, Antonia Barnes Boyle, and I co-wrote my first book: Just Say --- YES! A Step Up to Success. Now a quarter of a century later (gulp!)...
Companies that Create Distinction by Delivering the Ultimate Customer Experience®
outpacing the competition in offering the Ultimate Customer Experience® is not limited to major hotel chains – or even big business. Plenty of smaller and supposedly “less glamorous” companies employ customer experience techniques that set them apart from the pack.
Being Reasonable During Challenging Times
Difficult times can bring out the worst in people. Today, we're going to talk about the importance of simply being reasonable. Reasonable is such a bland word, yet such an important word during these times. Reasonable doesn't mean I have to agree with everything that...
Personal Growth and Success with Glenn Morshower
You've seen him in major roles on television shows like "24," "The Resident" -- and in major movies like the "Transformers" series and "Black Hawk Down." See him TODAY on Daily Distinction...our special guest, Glenn Morshower! Glenn will talk about life, personal...
Could you become a hero?
Perhaps it’s because of today’s divided political climate. Sometimes it seems that true heroes are difficult to find. Yes, we see stories of individual acts of incomprehensible bravery. However, it’s exceedingly rare to observe someone display the type of consistent...
Are your employees an asset — or an expense?
What’s your initial, gut-level reaction to this question: Are your employees primarily an asset…or an expense…to your business? The critically important aspect is this: If you see your people as primarily an expense — then, that expenditure...