Do the (Home) Work
Have you ever read something on social media or elsewhere online that sounded really persuasive…then, perhaps you “liked” it or even added a supportive comment…without really knowing for certain whether the post was accurate? Sadly, many of us – including me – have...
From sports and movies…to your customer and employee experience
This weekend is one of two during the NFL season that is always a combination of difficult and enjoyable for me. My Indianapolis Colts are playing the Tennessee Titans. While I am fortunate to have many friends and acquaintances spread into every NFL city, there’s an...
It can happen to us… here is what we can control
It would be impossible not to be impacted by recent scenes of the destruction caused by the hurricane that battered the Bahamas and by the tragedies of mass shootings at several locations here in the United States. Yet, it’s also possible to become a bit – for lack of...
Do the work
We are coming from the right place: we want to improve our lives and careers. We want to be more successful and attain our potential. However, with that sincere and honorable aspiration, we often are blinded to a weakness in our efforts. Some of us are so committed to...
Trust versus envy
A client and I were recently in a spirited discussion about a particular speaker/author/seminar leader. He’s someone the client admired – and let’s say that I do not share his viewpoint. “You’re just jealous of his success,” my client and friend said. “He owns his own...
You cannot expand your business without first expanding your thinking
Last week, I wrote about the upcoming Ultimate Business Summit. Now, with the event completed this past Friday in Las Vegas, I wanted to share some of the insights from the program: Core values are the key to personal, professional, and organizational success. When...