Facebook Live: retail

Facebook Live: retail

What caused Sears to fail?

The failure of Sears is NOT a rejection of bricks and mortar retailing. (In fact, it’s a pretty lazy way to view it.)

Here is what caused an ICONIC store to be destroyed:

The failure of #Sears is NOT a rejection of bricks and mortar retailing. (In fact, it's a pretty lazy way to view it.)Here is what caused an #ICONIC store to be destroyed: #retail #CX #sales #leadership

Posted by Scott McKain on Tuesday, January 8, 2019
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